Terms and Conditions

Welcome to our SaaS online platform. These terms and conditions govern your use of our website and services. By using our website and services, you agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, you may not use our website or services.

SERVICES

ConvoSuite provides a range of AI and machine learning services and tools designed to empower businesses with Large Language Models (LLMs) integration. Our services include, but are not limited to, the following:

1. No-Code Tools for LLMs Integration
- Easy-to-use interface for designing, testing, and launching AI workflows.
- Support for various applications, including chatbots, document processing, and more.

2. Premium AI Solutions for Businesses
- Private and secure AI models tailored to your organization's needs.
- Collaboration, analytics, and productivity enhancements.

3. Azure ChatGPT & Open Source LLMs Integration
- Enterprise-grade solutions for internal use.
- Private, secure, and feature-rich AI models.

4. Content Creation & Document Processing
- Advanced AI-driven solutions for generating summaries, insights, and content.
- Support for handling multiple large files, including Docs, CSVs, audio, video, and PDFs.

We may add or remove services or features from our website at any time without prior notice.

PAYMENT

We use Klarna payment gateway along with Stripe to process payments for our services. Payment for our services is due at the time of purchase. If payment is not received, we reserve the right to suspend or terminate your account or access to our services. You agree to provide accurate and complete payment information, and you authorize us to charge your payment method for all charges incurred in connection with your use of our services.

USER CONTENT

You retain ownership of any content you upload or submit to our website. However, by uploading or submitting content, you grant us a non-exclusive, worldwide, royalty-free, perpetual, and irrevocable license to use, modify, and display your content in connection with our website and services. You represent and warrant that you have all necessary rights to grant this license.

If you connect your own databases, vector databases, or utilize your own APIs and data storage, such as saving chat history in MongoDB, your data remains private and under your control. In such cases, your data is solely used for your purposes within our tools and services, and we do not claim any rights or privileges over this data. However, if you utilize our SaaS solution without connecting your private data connections, please rest assured that your data will not be shared, and we will not access it beyond the scope necessary to provide the service. The same non-exclusive, worldwide, royalty-free, perpetual, and irrevocable license applies to any content you upload or submit.

We reserve the right to modify these terms at any time, and it is your responsibility to review our policies and terms regularly to understand any changes.

INTELLECTUAL PROPERTY

All intellectual property rights in our website and services, including without limitation, trademarks, logos, copyright, and patents, are owned by or licensed to us. You agree not to use any of our intellectual property without our prior written consent.

PRIVACY

We take your privacy seriously and have implemented policies and procedures to protect your personal information. Please refer to our Privacy Policy for more information.

LIMITATION OF LIABILITY

To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from your use of our website and services, including without limitation, loss of profits, data, or use of our services. You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our website and services.

GOVERNING LAW

These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction where we are incorporated. Any dispute arising out of or in connection with these terms and conditions shall be resolved through arbitration.

Thank you for using our SaaS online platform. If you have any questions or concerns, please contact us.